Telecom Review Interview – NXN CEO: Partnerships Essential to Meet Digital Transformation Objectives

By Nexgen
June 13, 2017

 

Dubai-based neXgen consulting group recently rebranded as NXN to highlight its transition into a smart city and digital transformation service provider. The company provides consulting services, but now also strives to be an organization’s “Trusted Digital Service Provider” by significantly reducing time-to-market and time-to-service, utilizing its smart city as a service platform, CEO Ghazi Atallah explains to Telecom Review.

 

NXN’s digital transformation services allow its customers to achieve their business goals faster than they normally could, says Ghazi. The company did “a lot of the leg-work” on behalf of its customers by developing a flexible platform that enables effective data orchestrating and to help their desired business objectives. NXN’s services are “tied right into those business objectives” whereby NXN “takes away a lot of the heavy lifting” and allows for faster time-to-market or time-to-service.

NXN can have a digital service up and running in a matter of months compared to a lengthy process if an organization were to do it alone, he said. As both a smart city consultant and a digital service provider, the company advises its customers and outlines the initiatives that need to be implemented in order for their goals to be met, and then also works with them to put those initiatives into practice.

 

The rebranding of NXN was a way for the company to highlight its evolution to become a trusted digital partner in terms of service delivery as well as consulting. So far NXN’s platform has been launched in the UAE, Saudi Arabia, Kuwait, and will soon be launched in other countries in the region. The platform, which includes services such as smart districts, smart energy, smart security, logistics and more, will soon be augmented to include healthcare and education as well.

 

NXN defines its offering as an ability to orchestrate the digital transformation of cities or organizations into smart, connected environments through its unique combination of technology, expertise and approach. Services go beyond digital transformation consulting into the building and management of smart city services in various sectors, like smart energy, smart security, smart utilities and other sectors.

 

“We want to be that trusted digital service provider. The way we do that is by being able to take away complexity and reduce time-to-market time-to-service,” said Ghazi. If an organization attempts to orchestrate its transformation on its own, he explained, the completion of a project – such as reducing energy usage – commonly takes about 12 to 18 months to complete.

The reason why it takes so long for an organization to complete a project like this without a partnership is because it takes time for them to acquire the necessary elements. For example, capital expenditure (CAPEX) and operating expenditure (OPEX) need to be considered, the knowledge for the project needs to be acquired, and the technology needs to be available, and after all of that comes the implementation. An organization needs to be able to meet its desired goals without losing momentum along the way.

 

“With our digital smart service provider capabilities, we can be up and running delivering the business outcome within two to three months and often even quicker,” said Ghazi. “This is possible because the capability is already pre-built and we are going to our customers with digital transformation as a service. We can offer our clients the confidence that their project will be completed quickly and we charge them on a monthly basis that’s significantly lower than the cost of taking on the project alone.”

 

There’s a significant difference in terms of savings, Ghazi added, when comparing the two models: attempting a digital project with a service provider or without one. Not only does NXN save time for its clients in terms of time-to-market and time-to-service, but also from a cost perspective in terms of OPEX and CAPEX. The most important aspect for any organization is that their service is up and running quickly, says Ghazi, to obtain business outcomes in a short period of time.

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